Raising Healthcare Standards

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Patient Focus and Public Involvement (PFPI)

The Patient Focus and Public Involvement [PFPI] Framework document follows on from the first framework that was used to build our PFPI foundations over the last three years. Our approach to PFPI remains the same - to ensure that our partnership working with patients and members of the public helps us to:

  • improve the quality of health services in Scotland by ensuring that these are sensitive to the needs and preferences of patients
  • promote openness and transparency by enabling the public to review the quality of the NHS and be involved in our processes
  • learn from the experiences of patients and carers and gain an improved understanding of their needs and preferences, and
  • focus our work on patients and encourage public accountability by providing an essential complement to the expertise from health professionals and information from scientific literature and research.

A copy of the framework, covering the period 2006-09, can be downloaded by clicking on the link below:

Link opens in new windowPatient Focus and Public Involvement Framework (PDF, 339K, 49secs)

To request a paper copy, click here to contact the Public Involvement Unit.

Executive Summary Report

This summary refers to focus group discussions with communities of people who are not routinely involved in our work. The focus groups took place as part of the consultation on the draft Patient Focus and Public Involvement Framework which closed in June 2006. It refers to the key sections of the Framework and distils the main implications of the research findings for NHS QIS.

Executive Summary Report of the Draft Consultation (Word, 47K, 6secs)