Raising Healthcare Standards

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An Independent Evaluation of the Impact of NHS Quality Improvement Scotland

About the evaluation

This study looked at the impact of our organisation, activities and publications. The evaluation was carried out between September and December 2006 using a series of interviews with 3 levels of NHSScotland:

  • senior management in NHSScotland Boards (chief executives, medical directors and nursing directors, and chairs)
  • practising clinicians and closely associated managers (“practitioners”),
  • and senior members of the Academy of the Royal Colleges and Faculties in Scotland

Link opens in new windowVolume I - Summary Findings (PDF, 441K, 1min 4secs)

Link opens in new windowVolume II - Additional Material (PDF, 706K, 1min 43secs)

Summary of Findings

NHS QIS work is seen as valuable and necessary though there were issues raised regarding the workload caused by the peer review process of Board performance.

The authors believe that this research provides strong evidence of the positive impact of NHS QIS in terms of increases in professional knowledge, changes in policy and practice, and reported changes in patient outcomes.

Overall, there is a perception that NHS QIS products and activities are of high quality and value to the health service.