Our actions 2007 - 2009
Objective: Improving quality
- Develop with key stakeholders a quality improvement framework for NHSScotland.
- Identify and disseminate information about quality improvement models and the benefit they bring to NHS QIS and NHSScotland.
- Review, refresh and reprioritise NHS QIS’ activities in the light of the framework and evidence on impact. Develop quality improvement network(s) in NHSScotland, underpinned by communities of practice.
- Strengthen engagement with front-line clinicians and with professional organisations and specialty associations.
- Work collaboratively with other agencies to improve all services that contribute to health.
Objective: Making an impact
- Focus NHS QIS’ activities on use of knowledge to influence clinical processes, outcomes and patient experience.
- Establish key indicators to track impact on quality and safety and to guide development of the work programme.
- Develop a long-term programme of work led by NHS QIS to embed patient safety throughout NHSScotland. sharing the knowledge
- Contribute to research and learning from experience on quality improvement.
- Establish strong links with equivalent organisations in the UK and internationally.
- Raise the profile of NHS QIS generally and specifically with Parliament, especially the Health and Sport Committee, with NHS staff and with voluntary organisations.
Objective: Working effectively
- Strengthen NHS QIS’ governance framework, including greater Board ownership of strategic direction and its influence on development of work programme, and the scrutiny of performance.
- Empower staff to generate ideas and innovative approaches and take responsibility for delivery of activities.
- Streamline processes by which work is undertaken and ensure they are fit for purpose
Our strategies
Our corporate objectives are supported by the following strategies.
- Continuous improvement - to ensure we promote the best possible care and embed continuous improvement in NHSScotland based on a robust conceptual framework.
- Implementation - to maximise the impact of our work on the quality and safety of healthcare in NHSScotland.
- Patient and public focus - to ensure that patient and public perspectives guide our work.
- Advancement of knowledge - to ensure that we contribute to the advancement of knowledge and understanding on quality improvement.
- Workforce development - to ensure that we attract, recruit and retain a motivated, skilled and flexible workforce.
- Corporate governance - to ensure that our organisational systems are fit for purpose.